Privacy Policy

Last Updated: January 2025

Important: We do not store your personal data in any database. Information you submit through our contact form is transmitted directly via email and is not retained on our servers beyond the time needed for transmission.

1. Data Controller

Omnio Solutions
Email: info@omniosolutions.com
This Privacy Policy complies with GDPR and Bulgarian Personal Data Protection Act.

2. What Information We Collect

When you contact us through our contact form, we temporarily process:

Name and email address
Phone number (optional)
Your message and project details
Service preferences

3. How We Use Your Information

Your information is used solely to:

Respond to your inquiry via email
Provide the services you request

Legal Basis: Your explicit consent when submitting the contact form.

4. Data Sharing

We do not sell or share your data with third parties, except:

Email service providers (necessary for transmitting your message)
When required by law

5. Data Retention

We do not retain your data on our servers. Once your message is transmitted via email:

Contact form data is deleted from our system immediately after transmission
Email correspondence is retained in our email system according to standard business practices (typically 2 years)

6. Your Rights Under GDPR

You have the right to:

Access: Request what data we have about you
Rectification: Correct any inaccurate data
Erasure: Request deletion of your data from our email system
Withdraw Consent: Stop us from contacting you at any time

7. Security

We use SSL/TLS encryption to protect data during transmission. Since we don't store data in databases, there is minimal risk of data breaches.

8. Complaints

If you believe your rights have been violated, contact the Bulgarian Commission for Personal Data Protection:

Email: kzld@cpdp.bg
Phone: +359 2 915 3 518
Website: www.cpdp.bg

9. Contact Us

Questions about this policy? Email us at info@omniosolutions.com